Tsukuba City sponsors a confidential helpline service & consultation room every Tuesday and Wednesday. Thai and English consults are accepted on Tuesdays while Korean and Chinese are accepted on Wednesdays. Japanese is accepted on both days. Consultations are usually done over the phone or face-to-face by appointment. However, in practice most face-to-face consultations are walk-ins who have no appointment. It's recommended that you call beforehand on the day you plan to go. Please call the helpline phone number which is a direct line to a counselor. This number is active ONLY on Tuesdays and Wednesdays. There is not answering machine. For appointments, call the helpline phone number or for convenience, call Tsukuba City, International Division and leave a message.