Alright, Sally, take a letter. . . Er... Dictation is the process of writing words that other people say down. No, dictation is when you write down what other people say. It has a long and fascinating history. Um, it started... When did it start, Sally?... yeah, I'm not too sure either. How about you look into that and add it in later? Great. So start a new section... I don't know... Just make up a title.