Dawn Coghill was a social worker who worked for the Weatherfield Adoption Service. On 7th May 2010, she advised Steve and Becky McDonald over their intention to adopt. She interviewed them at the Rovers Return Inn, and was concerned by the fact that they lived in a pub and both had criminal records. Dawn reassured them that they wouldn't automatically be ruled out but warned them that their circumstances could cause complications. Becky became defensive and accused Dawn of insinuating that they would be better off not pursuing it. Becky made Dawn leave, but Steve brought her back and convinced her to give the couple another chance. Dawn was impressed when she overheard Becky telling Steve's daughter Amy about her grandma Blanche Hunt going to heaven.