Tookie the Toucan is the mascot of Toluca Mall in Silent Hill: Shattered Memories. When a girl asked her father for gumballs, she told him that she wanted gumballs that matched her favorite colors, which are the stripes of Tookie's beak: yellow, red, pink and purple. It is implied that the two people heard on the voice mail are in fact Cheryl and Harry Mason. If Harry calls the Tookie number, the messages say that they are looking for children to star in an educational safety video or a video on “the joys of shopping” with Tookie.