Originally a Master Sergeant in charge of training the Capan recruits to the Grey Swords, Norul became a captain under Shield Anvil Itkovian. She was described as a grizzled woman with grey eyes, iron-streaked hair, and large scarred hands. Two Malazan Sister marines described her as an Elin lass with a "nice sway to the hips", but a hard face and eyes full of hurt.