Mrs Thompson was a woman from Social Services who visited Deirdre Barlow at 1 Coronation Street to discuss Deirdre's recent kidnap ordeal at the hands of mentally unhinged Brian Roscoe. Roscoe and his family's problems had been known to Social Services for some time, but having received no help, Roscoe had turned to Deirdre in her capacity as Councillor to get his family re-housed; living at the derelict Turner House was putting strain on his marriage which ultimately caused his wife Angie to leave him, taking their two daughters with her. When Deirdre called at the flat, Roscoe refused to let her leave and she had to trick him into walking away from the door to make good her escape. In desperation, Roscoe went to his in-laws' house, where Angie was taking refuge, and assaulted his father-