The Furchester guests and staff prepare for nightime, which is when the night manager takes over the managerial responsibilities of the hotel. However, he phones the front desk and informs Funella he can't come in - he's stubbed his toe (the big one). Funella nominates Furgus to fill in, but he's already falling asleep, leaving Funella to take over night manager duties. She tries to help the guests with some extra blankets and pillows, but ends up waking them up in the process, making them very displeased. __NOWYSIWYG__