1) At the start of the painting quest, Carlson must look up the cargo manifest. When he goes to the Purser's Office, the Purser will be mumbling the name 'Thayer'. He will then explain that a telegram needs sending and Carlson offers to send it. Once he has done so, he should tell the Purser who will leave to deliver the news in person. Then Carlson can have a look at the cargo manifest, where he will find details of a painting that Sasha Barbicon has stored in the cargo hold.