Carmen is Southfork's loyal cook and Elena Ramos's mother. She has worked in Southfork since John Ross and Christopher were little boys. Carmen loves both of them if they were her own children, but doesn't like the way John Ross turned out to be and therefore disapproves of his relationship with Elena. Now, even they are grownups, Carmen keeps taking care of them like when they were children. Carmen is extremely loyal to Bobby and Ann, and dislikes JR and Rebecca.