Michael Galloway was the manager of the Tower Ballroom in Blackpool. Roy and Hayley Cropper were in the resort on a trip there in October 2013. Hayley had been diagnosed with terminal cancer and the trip to the resort was one planned with supposed meticulous precision by Roy. One of Hayley’s ambitions was to go to the Tower Ballroom however Roy’s planning went askew and the attraction was closed for two days for maintenance.