In April, 1864, under the command of Captain James Marshall, the New Era was anchored on the Mississippi River in support of the Union garrison at Fort Pillow. The New Era added its guns to the defense of the fort for a time. This included attempts to shell and destroy a row of barracks outside the fort that were in danger of coming under Confederate control. Due either to signaling confusion or bad luck, the New Era's efforts were generally in vain. Confederate General Nathan Bedford Forrest ordered men to the river bank to commence firing on the New Era.
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