Lucinda Jackson was the personal secretary of Sheldon Rosenthal, founding partner of Rosenthal, Gallagher, Kaplan, Jeter, Gonzalez, & Feng in Los Angeles. A light-skinned black woman, she seemed to be of any age between 50 and 70, and preferred to use a typewriter instead of a newfangled computer. All traces of the Deep South seemed to have been surgically removed from her voice, which had a flat Californian accent.