About: Open-Sourcing Support

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Open-Sourcing Support Audience: to Computer Users Presenter(s): David Tenser Length: 45m Overview SUMO is a community-powered support project for Firefox, which puts it in a unique position because of the incredible diversity of Firefox's user-base. We're building something that hasn't really been tried before: support for an open source product rivaling the popularity of many closed source products.

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rdfs:label	Open-Sourcing Support
rdfs:comment	Open-Sourcing Support Audience: to Computer Users Presenter(s): David Tenser Length: 45m Overview SUMO is a community-powered support project for Firefox, which puts it in a unique position because of the incredible diversity of Firefox's user-base. We're building something that hasn't really been tried before: support for an open source product rivaling the popularity of many closed source products.
dcterms:subject	Audience/Computer User/Intermediate dbkwik:resource/YJSdiqA8ZSgxqFr_9P9HHg== Audience/Computer User/Novice Event/2008/OSCON/Session/Accepted
dbkwik:fosscoach/p...iPageUsesTemplate	dbkwik:resource/nYVoQBR55zc7aHpZnKbMzQ==
abstract	Open-Sourcing Support Audience: to Computer Users Presenter(s): David Tenser Length: 45m Overview SUMO is a community-powered support project for Firefox, which puts it in a unique position because of the incredible diversity of Firefox's user-base. We're building something that hasn't really been tried before: support for an open source product rivaling the popularity of many closed source products. This proposed session would cover the different ways people can get involved with the SUMO project. Volunteering with SUMO can be as simple as correcting a typo in a Knowledge Base article, or as challenging as organizing a full-day event around Firefox support. There's a way for everyone to help out with the SUMO project and this session would provide some entry points.

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